How do I turn one-off website projects into ongoing retainers?
Every client project for a website build, try to get them on some sort of retainer. Even a small one is good, honest work that builds momentum and generates cash. Everybody wants to skip that part. They shouldn't even have to worry about the CMS. You're like, no, we'll do it. After six months on a retainer, when they've asked for a number of things, you can say: things are going well, let's revisit a refresh, or let us own this part. Just send us a text and we'll make it happen. Clients love that. Get three, four, five of those on a modest retainer and that's recurring cash flow.