Brad Hussey

Lethbridge, Alberta, Canada MT —°C

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The Culture Translator

A resource hub that reshapes itself around each visitor. 96% clicked their match.

The problem

A huge library of resources, and most visitors left without finding the one they needed.

Who’s reading

A parent reading Axis resources on a phone
  • A parent
  • A youth pastor
  • A grandparent

The site works out who each visitor is and what they’re worried about, then shows them the right resources first.

How it learns

The Axis quiz on an iPad, asking who you are in your teen’s life

It learns from what people click. A short quiz asks the rest.

Their own page

The Axis resource hub on a laptop, showing resources matched to a middle school teacher

Each visitor gets their own resource hub, with what fits them first.

The welcome emails send each person to their own page.

The signup

The Culture Translator signup page on an iPad

The newsletter signup page, matched to each reader.

Results

96%

clicked the resource matched to them.

+18%
signups against a control group that saw nothing personalized
65%
finished the quiz
2 min+
spent on the hub
11.6%
of hub visitors come back, and they share it

What we did

  • Marketing strategy across website, email and giving
  • Personalized resource hub and signup flow
  • Welcome and win-back emails, personalized to each reader
  • Personalized invitations to give

In their words

“He has a rare ability to make incredibly complex work feel simple while never missing the details.”

Michele Ludlow, Chief Content Officer, Axis

More client work

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